Shipping Policy

Effective Date: 05/10/2024

Domestic Shipping

Free U.S. Shipping

• Eligibility: Free standard shipping is available for orders over $100 shipped within the United States. This offer applies only to standard ground shipping.
• Shipping Methods: Free standard shipping typically uses ground shipping. You may choose expedited shipping methods for faster delivery at an additional cost.
• Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
• Delivery Time: Standard shipping delivery times vary depending on your location but typically range from 3-7 business days. Delivery times are estimates and not guaranteed.

International Shipping

Shipping Rates

• Cost: Shipping rates for international orders are calculated at checkout based on the destination, weight, and dimensions of the items in your order.
• Customs and Duties: International orders may be subject to customs duties and taxes. These fees are the responsibility of the recipient and vary by country. OE INNOVATE is not responsible for any customs duties, taxes, or additional fees imposed by the destination country.

Delivery Time

• Processing Time: International orders are processed within 1-2 business days.
• Delivery Time: Delivery times for international orders vary depending on the destination and shipping method chosen at checkout. Estimated delivery times will be provided at checkout. Delivery times are estimates and not guaranteed.

Shipping Methods

We offer the following shipping methods:

• Standard Shipping: Ground shipping with an estimated delivery time of 3-7 business days for domestic orders.
• Expedited Shipping: Faster shipping options such as 2-day or overnight delivery are available for an additional cost.

Order Tracking

• Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
• Order Status: You can also check the status of your order by logging into your account on our website and viewing your order history.

Shipping Address

• Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
• Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate changes, but we cannot guarantee that updates will be possible after the order has been processed.

Delays and Issues

• Weather and Holidays: Delivery times may be affected by weather conditions, holidays, or other factors beyond our control. We will notify you of any significant delays.
• Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order. However, OE INNOVATE is not liable for any delays or damages caused by the shipping carrier.

Limitation of Liability

HNATV is not responsible for:

• Delays caused by events beyond our control, including but not limited to natural disasters, weather conditions, or other unforeseen circumstances.
• Lost or stolen packages after delivery has been confirmed by the carrier.
• Customs delays or additional fees imposed by international destinations.

Our liability for any shipping-related issues is limited to the replacement of the products ordered or a refund of the purchase price, at our sole discretion.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

OE INNOVATE
Email: Info@oeinnovate.io
Phone: (832) 321-7222
Address: Po Box 132771 Spring,TX,77393

By placing an order with OE INNOVATE, you agree to this shipping policy. We reserve the right to update or change this policy at any time, and any changes will be posted on this page.